Customer payment reminder – Formal

Subject

Email Template

Dear [Customer],

According to our records, invoice [invoice no.] for [amount] was due on [date] and remains outstanding. We would appreciate it if you could confirm the expected payment date?

If payment has already been made, please share the remittance details so we can update our records.

Thank you for your cooperation.

รูป Grammar / Writing

โครง Email: Context → Fact/Issue → Request/Action → Timing

Key phrases: Could you please; We would like to follow up; Please find attached; by [date]