Tell me about a time when the wrong amount or bank account is used for payment. What did you do?

I first confirmed the facts and contained the immediate impact. Next, I reviewed the payment proposal, bank master approval, and reconciliation and coordinated the action to reconcile due items, bank details, payment proposal, and supplier statement. After verifying the result, I summarized the root cause, preventive control, owner, and follow-up plan so the issue would not recur.