Tell me about a time when rework damages pads, components, or board reliability. What did you do?

I first confirmed the facts and contained the immediate impact. Next, I reviewed rework record, operator qualification, and inspection result and coordinated the action to control tip temperature, dwell time, flux, ESD, and workmanship criteria. After verifying the result, I summarized the root cause, preventive control, owner, and follow-up plan so the issue would not recur.